Service delivery
To build personalised recommendations, schedules, and technical guidance.
Privacy policy
This policy explains how crisp-trust collects, uses, and protects personal information when you interact with our services and website.
Quick summary
We only collect information needed to deliver services, respond to enquiries, and improve our guidance. We never sell personal data.
Information we collect
We may collect contact details, project information, and service preferences you share by email or during consultation calls.
Website analytics may capture anonymous usage data, such as page visits and device type.
Data minimisation
We request only what is required to plan your smart home setup and provide ongoing support.
How we use your information
Client communication
To respond to enquiries and keep you updated on project milestones.
Improvement
To refine our research and improve the website experience.
Data retention and security
We retain data for as long as necessary to deliver services and meet legal obligations. We use secure storage and restricted access to protect personal information.
Your rights
You may request access, correction, or deletion of your data. You can also ask us to limit processing or object to certain uses.
To make a request, email us at [email protected].